Rana ChakrabartiAug 18, 20204 minDeciding Where To EnterHow do determine where to intervene in an existing workflow
Rana ChakrabartiAug 18, 20203 minMapping a business workflowHow to map a business process and decide where to enter the problem.
Rana ChakrabartiAug 18, 20204 minThe Art of the Customer InterviewHow to do customer interviews, with or without something to show